shipment information

Shipping Methods

BGMgirl aims to provide safer and faster shipping options.

The time frame for order delivery is divided into two parts: processing time and shipping time.

Total Delivery Time = Processing Time + Shipping Time

1) Processing time: The processing time will need 3-7 working days. Other custom wigs will be shipped with 20-30 working days. (Processing time is NOT included in the shipping time)

2) Shipping Time:


Shipping Company

Delivery Time

United States/Canada


3-5 Working Days

United Kingdom


4-7 Working Day



4-8 Working Days

Other Countries in EUR


4-8 Working Days

Other Remote Countries


5-10 Working Days

( The above logistics time is for reference only, the specific transportation time shall be subject to the logistics company.)


1) Working Time: We arrange shipments from Monday to Saturday, excluding Sundays and Holidays.

2) Shipping Fee: Free international shipping (excluding Remote Areas) for all wigs. Remote areas require an extra shipping fee.

3) Address: Express Shipping is not available for P.O. Boxes and Military Addresses (APO/FPO). Ensure accurate and complete address to avoid processing delays. If you have previously encountered a lost or stolen package, we recommend that you send the package to your WORK address to ensure that you receive your package safely.

4) Tracking orders: You'll receive a shipment confirmation email with details and tracking number when your order is ready to be shipped.

5)Sign for Delivery: We strongly recommend signing for delivery. We ship to the correct address you left for your order, but we won't be responsible for the loss caused by your authorization to leave the parcel in front of the door, courtyard and any other places.

6)Multiple Items: Orders including more than one item may be shipped out separately and arrive on different days. If your orders are shipped separately, we will inform you by email.

7)Address Change: Customers are responsible for entering correct billing and shipping information. Address or order change requests may be considered but not guaranteed. Changing the address after shipment may incur extra fees paid by the buyer.

8)Precautions: Delivery delays due to force majeure, weather, carrier operations, incomplete addresses, customs delays, or lost/stolen items are beyond our control. We appreciate your understanding.

9)Attention: Although we try to ship your hair to you as fast as possible, please don’t order hair less than 48 hours before you need it! It's always better to give yourself at least a 2 week cushion before you need it to avoid any unforeseen circumstances that may delay delivery.

Payment Methods

If you have additional questions, please contact customer service:

Customer Support: CoCo


Phone: +86 16696806669

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