Contacts

Easy Returns/Exchanges

15 Days No Reason Return

Returns Policy

.Items must be unwashed, uncolored,unironed,uncut. It’s better to have all the original tags attached

.All returns/exchanges need to confirmed by our customer service with item pics

.After confirmation, you can start to return or exchange

.Please note that refunds for items returned without contacting us cannot be guaranteed.

Returns Fee

.Quality Problems-BGMgirl Pay Shipping Fee

.Non Quality Prolbmes-Buyer Pay Shipping Fee/ Price Difference

.Artificial Reasons-Not Accept Returns

Or you can keep the items, contact us, we will offer a good solution for you.

Returns address

.US orders, we only accept USPS. Other countries, pls choose postal service

.Please do not send your return to the sender's address on your package.You should only send it to the address on the shipping label we provide. 

.Please keep your proof of postage or return tracking number when shipping back your returns.

Warehouse worker will check items status after receive your returns.Then refunds will be processed asap unpon item statu.

Refund

We will process your refund once we get your return package, and normally it will return to your original. If you use Paypal, it will arrive you right away;

If you use credit card, pls contact the bank to get your money quicker.

Any problem, pls contact us service@bgmgirl.com