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Customer Service

Thank you for choosing BGMgirl Hair. We appreciate your visit and are dedicated to ensuring you have the best experience with our products and services. Our commitment to excellent customer service is paramount, and we are here to assist you at every step.

Contact Us:

Our customer service team is ready to assist you. Reach out through the following channels:

Email: service@bgmgirl.com

WhatsApp: +8616696806669

24hrs Online Service:

All questions will be promptly addressed. Due to time differences, occasional delays may occur. Rest assured, our customer team will resolve any issues within 24 hours.

Order Assistance:

From selecting BGMGirl Hair, we'll attend to your requirements and closely monitor your order. Throughout the process, from placement to shipment and delivery, we actively track every stage to ensure safe and secure delivery.

Product Information:

Our professional customer service team provides detailed information about our wigs, including features, hairstyles, lace types, and usage guidelines. If you need help choosing the right wig, we're here for you.

After-Sales Support:

We assure product quality, with after-sales support including:

Returns and Refunds: Enjoy 30-day no-reason returns and exchanges. Consult our [Return Policy] for details.

Swift Resolution of Quality Concerns: Promptly address any concerns related to product quality to ensure your satisfaction.

Customization Services:

Explore our customization services to personalize products. We accommodate smaller and larger wig cap customizations, as well as color wig customizations. For details, reach out to us via email at service@bgmgirl.com.

Transaction Security:

Shop with confidence knowing we prioritize the security of your transactions. Your payment information is secure.

PS:

At BGMgirl Hair, we are committed to:

Quick response times to customer inquiries.

Professional and courteous service.

High-quality products and reliable support.

 

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