| Hair Color | Custom Color |
|---|---|
| Hair Material | 100% Virgin Human Hair |
| Texture | Silky Straight |
| Hairline | Pre-plucked (Upgrade) |
| Lace Type | 13*4 Transparent Lace Front |
| Cap Structure | Elastic Wig Cap |
| Density | 150%/200% |
| Cap Size | Medium Size Cap (22.5-23inch) |
| Elastic Band | Elastic Adjustable Strap |
| Dyed/Bleach | Can Be Dyed or Bleached |
| Processing | 3-5 Working Days |
| Shipping | 3-5 Working Days; Fast Free Shipping |
How to care the wig?
-Avoid exposure to direct heat
-Brushing the hair to the top from the ends ,comb it out gently
-Washing the lace wig with conditioner and shampoo, rinse it out gently -Make it dry naturally, it’s better not use a hair dryer, will cause drying out of your wig
-Lace wigs should be washed at least twice every month, most preferably with clarifying shampoo.Clarifying shampoo is highly recommended because it helps with frizz, and tangles
-Before going to bed, braid your hair into one loose large braid and wear a satin silk scarf or bonnet
| Quality | |
| Service | |
| Shipping |
- its pretty good!!!! It's better than advertised, shiny and gorgeous hair color, easy to style texture as I want, minimum shedding when wash it.
BGMgirl HAIR SHIPPING INFORMATION
The processing time will be need 4-7 working days to process.Other custom wigs will be shipped with 5-9 working days.
Default Shipping method is in below, please contact our service@bgmgirl.com, if you want to change to others.
|
Country |
Shipping Company |
Delivery Time |
|
United States |
DHL |
3-5 Working Days |
|
United Kingdom |
GES |
5-7 Working Days |
|
Canada |
DHL |
3-5 Working Days |
|
France |
FEDEX |
3-5 Working Days |
|
Australia |
DPEX |
5-10 Working Days |
|
Other Countries in EUR |
DHL |
4-10 Working Days |
If you want urgent shipping, pls contact us service@bgmgirl.com
NOTES:
1) Processing Period: Normally we arrange shipment from Monday-Saturday, excluding Sundays and holidays.
2) About Address: Express Shipping is not available for P.O. Boxes and APO/FPO addresses. INACCURATE or INCOMPLETE address will make the processing time delay.We encourage all customers to thoroughly check your order information, especially the delivery address. If you have previously encountered a lost or stolen package, we recommend that you send the package to your WORK address to ensure that you receive your package safely.
2) About address change: All customers are responsible for entering the correct information for the bill and shipping address of the order.Any address or order change request will be considered but not guaranteed. More shipping policy click here.(return policy)
3) Tracking orders: When your order is ready to be shipped, you will receive a shipment confirmation email.The email will contain shipment details, your tracking number, and a package tracking link.Please allow 48 hours for tracking information to update once you receive a tracking number
5)Precautions:We are not responsible for delivery delays due to weather, improper carrier operation, incomplete addresses, delays in delivery, customs delays, lost or stolen items, undeliverable addresses or incorrect contact information for all shipments.
If you have additional questions, please contact customer service click https://www.bgmgirl.com/contacts
Easy Returns/Exchanges
15 Days No Reason Return
Returns Policy
.Items must be unwashed, uncolored,unironed,uncut. It’s better to have all the original tags attached
.All returns/exchanges need to confirmed by our customer service with item pics
.After confirmation, you can start to return or exchange
.Please note that refunds for items returned without contacting us cannot be guaranteed.
Returns Fee
.Quality Problems-BGMgirl Pay Shipping Fee
.Non Quality Prolbmes-Buyer Pay Shipping Fee/ Price Difference
.Artificial Reasons-Not Accept Returns
Or you can keep the items, contact us, we will offer a good solution for you.
Returns address
.US orders, we only accept USPS. Other countries, pls choose postal service
.Please do not send your return to the sender's address on your package.You should only send it to the address on the shipping label we provide.
.Please keep your proof of postage or return tracking number when shipping back your returns.
Warehouse worker will check items status after receive your returns.Then refunds will be processed asap unpon item statu.
More questions about returns? Pls email us:service@bgmgirl.com .
Q: When will you send out the order ?
A: Usually Standard processing time takes 24 hours. We do not process orders on the weekends or holidays. Processing times are NOT included in the delivery time. Please plan accordingly.
Q: How do I change address?
A: Any address or order change request will be considered but not be guaranteed. Please note that we can help you modify your order BEFORE shipment.Once your package shipped, we will not be able to change anything.
Q：Can I cancel the order?
A: You can contact our Customer Service for assistance. Please note that we can help you cancel order BEFORE shipment. After shipment, if you want to cancel the order ,you can return it for full refund after you receive the package. For more information on how to return, please click on the return policy.
Q: What should I do if I did not receive a confirmation email?
A: If you have not received a confirmation email about your order, you may have registered your email incorrectly or the email might be in your spam folder.
Q: How long will the order take to arrive?
A: Generally, it will take 3-5 working days to deliver. We kindly suggest you to check our Shipping Policy, or contact our customer service before purchasing.
Q: Why does it shows my package delivered but it hasn't?
A: Packages might be delivered to your mail box or signed by your neighbors. We suggest you check in your mail box and with your neighbors first. Or you can check with the shipping company with your tracking number and your ID card. If you still cannot find your package, please contact our Customer Service.
Q: Where are your items sent from?
A: Products will be sent by our China factory directly.
Q: Do you offer a wholesale discount for bulk order?
A: Yes, we do. Please contact our customer service to enjoy a higher discount.
Q: Can this hair be Iron-flat & Curled & Dyed?
A: Our virgin human hair can be dyed and iron-flat, iron flat, Pl don’t exceed 150ºC, or the hair will be destroyed. Also the hair will come back to its natural wavy after you wash it or iron-flat. More questions, pls contact us freely.
